Testimonials

Alex and team has been amazing in every step of the process of our build. From the initial consultation to the handover Alex has been professional and always on time with the things he promises.

Alex has a very kind and nice accommodating demeanor but also puts a lot of emphasise in the quality of his work. He would listen to our needs but also gives us feedback and suggestions that is not pushy. At the end of the day, he is the builder and he knows best and now that the build is done, we can’t be happier with the service and level of professionalism from JAV.

During the process, Alex had to manage ideas from different stakeholders during the build. Even with the pressure and demand, ALex worked and handled it professionally and diplomatically. We definitely had a great experience.

When Alex came to inspect the house, he was very thorough and even picked out the blemishes and imperfections in the house that I didn’t even notice (most builders would just pretend they don’t see it) but Alex meticulously checked the house to make sure everything was PERFFECT.

Even now, 3 months into handover, Alex checks in with us and see if we are happy.

We could not be happier to have JAV as our builder and will definitely go with them again in the future.

Could not recommend highly enough.

Tim Halim

 

 

 

We have lived in our JAV built home for a few months now and continue to be exceptionally happy with the outcome.

The entire process from initial consult to handover was very easy and transparent with Alex and the team from JAV.We found we knew exactly what was happening at every stage of the process.

We demolished our old home to rebuild. Alex was able to provide a one stop shop and guide us through the entire process inclusive of all necessary approvals and offer many suggestions and options – most of which were adopted. Progress was tracked and reported frequently (often daily) with reports and photographs attached. The reporting system used serves as a great record of the build and allows easy communication for times we could not be on site regularly.

Project management was very open and honest throughout the build. Changes and variations, mostly originating from our side as owners, were handled in an open manner where options were put forward throughout the process.

JAV was able to provide access to designers and other specialists as and when required.

Alex has an incredible attention to detail which was very much appreciated. His trades are able to deliver to the required standard and when an issue did occur, Alex took ownership immediately with rectification following promptly.

Building with JAV has been a pleasure and the outcome has met or exceeded all of our expectations. If we build again it will be with JAV.

Alex and the team from JAV are to be congratulated for operating such a professional business with outcomes that continue to exceed client expectations. We would highly recommend building with JAV.

Aaron Debono

We used JAV for Design and Build of a custom design and build of a luxury home. The JAV team were professional throughout. We opted to use JAV to be responsible for the design, build and all the landscaping, boundary walls and front fencing. We had a direct contract with the pool supplier, but JAV interfaced with them on all technical and program matters.

Project Management was friendly, open, and professional. Any variations were costed, proposed and formally accepted or declined. any discussions on specifications and/or costs were done amicably and professionally.

Regular updates on progress were provided along with photographs.

We used a third party to validate progress and quality for all stage payments. There was only one issue (a window leak) that needed attention throughout, which JAV took full control of and resolved.

We were guided by JAV on all finishes (kitchen, bathrooms, flooring etc) to ensure budgets were achieved, and costs of any upgrades if we wished.

Our third party inspector/surveyor was very complimentary on workmanship and finishes. This is a challenge as we wanted a very high standard of finish, which necessitates the best tradesmen. JAV seem to have a good relationship with the necessary subcontractors, with the same people working on most of JAV’s projects which helps to ensure expectations are understood.

Ultimately, the house was delivered on time and to the very high standard we were expecting. Once we were confident the baseline specification was going to be delivered to budget we upgraded certain features such as kitchen cupboard finishes, exposed aggregate paths and drives, splash backs etc.

Liaison with neighbours was also first class, even being referred to by one of our prospective neighbours who was extremely complimentary on JAV’s liaison and diligence .

One challenge we had was that due to Covid, we were stranded overseas!!!!! We arrived back in WA just a couple of weeks before handover. Fortunately, we had signed off the design, picked all the base line finishes, and were in the final stages of costings before the borders shut. However, with the Buildertrend Project Management system, Zoom, email and other tools we were able to proceed with the build without issue. JAV were great in helping us make decisions on outstanding items, as were their subcontractors. A big thankyou to JAV’s cabinet maker for doing some small mockups of how the kitchen stone worktops would interface with the cupboard doors in various configurations which was invaluable in making important decisions on overhangs and shadowlines etc.

The JAV team also liaised with the soft furnishings provider to ensure power supplies were in the right locations for powered sheers and curtains, and helped with selections.
We have now moved in, and are working with JAV on an inevitable but small snag list. Quick progress has already been made and there have been no issues getting any of these resolved.

We are highly delighted with our new home.

Thankyou Alex, Vanessa and Susan, and their support teams for delivering a fabulous high quality custom design and build luxury home.

Richard Thorley

 

High End Builders Perth
High End Builders Perth Image
High End Builders Perth

Building our first home was a daunting experience but filled with lots of excitement.

Since the first time that we meet Alex he has been fantastic. His energy, flexibility, knowledge, and enthusiasm are highly commendable.

Alex was very professional and guided us through every single process with ease. Any queries we had were promptly answered and any concerns we had were addressed immediately.

Alex undoubtedly provided a highly personalised, transparent and reliable building service. He make it his business to fully understand our requirements and we are grateful for his professional guidance and opinion considering the cost/benefit at every stage.

Thank you Alex and the team at JAV Custom Homes

Tram Hoang Han

 

 

 

We are very happy about the experience with Alex and his team. They are very professional. Compare to other builders we had looked at before, Alex and his team is the only one that will spend time and put effort on what we want and give us a lot good suggestions. Alex is so easy to talk to, no matter how many times we changes our design, he is always listen and help us with patience. Great experience. Strongly recommended JAV Custom Homes if you would like to build.

Ling Ouyang

 

It is a pleasure in writing this testimonial for the construction of our home in Churchlands. JAV Custom Homes built our paradise from start to finish. Their products, patience and professionalism transformed our dream into reality. They were very helpful in making all the minor changes we wanted and where wonderful to work with. The team treated our house like they were building a home for themselves, and it was always about what we wanted and we feel the results speak for themselves. We would recommend JAV developments to anyone, in fact we already have.

Jason Nguyen and Enien Teo

Exceptional renovation experience with JAV from beginning to end. Alex and his team are highly professional and should be commended on their attention to detail and willingness to go above and beyond for their clients. Highly recommend their service on any development and look forward to working with them again!

Crystal Chow

 

Developing townhouses in Perth when based in Melbourne was always going to be challenging, however with JAV Custom Homes’ help the process went smoothly thanks to their good communication, planning and management skills. I would definitely recommend and use them again.

Khang Le